{"id":5048,"date":"2026-10-06T04:17:06","date_gmt":"2026-10-06T04:17:06","guid":{"rendered":"https:\/\/carbonperformance.com\/charlotte-nc\/?page_id=5048"},"modified":"2026-10-08T15:33:36","modified_gmt":"2026-10-08T15:33:36","slug":"cancellations","status":"publish","type":"page","link":"https:\/\/carbonperformance.com\/charlotte-nc\/cancellations\/","title":{"rendered":"Cancellations"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:64;line-height:var(--awb-typography1-line-height);\">Submit Membership Cancellation<\/h1><\/div><div class=\"fusion-text fusion-text-1\"><p>We\u2019d love the chance to keep training with you! Before submitting your request, please review our policy details and alternative options below.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:48;line-height:var(--awb-typography1-line-height);\">Cancellation Terms &amp; Policy Details<\/h2><\/div><div class=\"fusion-text fusion-text-2\"><ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>30-Day Notice:<\/b><span style=\"font-weight: 400;\"> If you decide to cancel your gym membership, we require at least 30 days&#8217; notice. We will apply any billing charges scheduled within that 30-day window.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Early Termination Fee:<\/b><span style=\"font-weight: 400;\"> If you cancel your gym membership before your agreement terms end, we will apply a $300 cancellation fee.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Fee Waivers:<\/b><span style=\"font-weight: 400;\"> If you are still within your agreement terms, we will waive the $300 cancellation fee if you provide verifiable documentation for:<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Qualifying relocation from a Carbon Performance location, as defined by your membership agreement terms<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Medical reasons preventing participation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Military deployment<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:48;line-height:var(--awb-typography1-line-height);\"><span style=\"font-weight: 400;\">Need a Temporary Break? Explore Alternative Options<\/span><\/h2><\/div><div class=\"fusion-text fusion-text-3\"><p><span style=\"font-weight: 400;\">If you are dealing with a short-term schedule shift, relocation, or recovery from an injury, you can freeze, transfer, or modify your agreement instead of ending it completely:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Membership Freeze:<\/b><span style=\"font-weight: 400;\"> Temporarily halt your monthly payments without terminating your contract or losing your locked-in rate.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Location Transfer:<\/b><span style=\"font-weight: 400;\"> Moving closer to another Carbon Performance facility? Easily move your membership to your new primary gym to keep your contract active.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Tier Modification:<\/b><span style=\"font-weight: 400;\"> Reach out to our Charlotte staff to adjust your plan to a level that fits your updated fitness schedule.<\/span><\/li>\n<\/ul>\n<\/div><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:48;line-height:var(--awb-typography1-line-height);\"><span style=\"font-weight: 400;\">Submit Your Request<\/span><\/h2><\/div><div class=\"fusion-text fusion-text-4\"><p><span style=\"font-weight: 400;\">If you are ready to cancel your Carbon Performance Charlotte membership, please complete the form below. Once submitted, our team will review your account details and contact you within 24 to 72 hours to finalize your request.<\/span><\/p>\n<\/div><iframe src=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSdB5KNx0ItZlVVS4tQikO0RUUnYP83wKjIHM2VLCfaQO1Iy2Q\/viewform?embedded=true\" width=\"640\" height=\"1200\" frameborder=\"0\" marginheight=\"0\" marginwidth=\"0\" style=\"margin: 0 auto;\">Loading\u2026<\/iframe><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-5048","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/carbonperformance.com\/charlotte-nc\/wp-json\/wp\/v2\/pages\/5048","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carbonperformance.com\/charlotte-nc\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carbonperformance.com\/charlotte-nc\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carbonperformance.com\/charlotte-nc\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/carbonperformance.com\/charlotte-nc\/wp-json\/wp\/v2\/comments?post=5048"}],"version-history":[{"count":7,"href":"https:\/\/carbonperformance.com\/charlotte-nc\/wp-json\/wp\/v2\/pages\/5048\/revisions"}],"predecessor-version":[{"id":5128,"href":"https:\/\/carbonperformance.com\/charlotte-nc\/wp-json\/wp\/v2\/pages\/5048\/revisions\/5128"}],"wp:attachment":[{"href":"https:\/\/carbonperformance.com\/charlotte-nc\/wp-json\/wp\/v2\/media?parent=5048"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}